Website Terms and Conditions

1. Introduction

Welcome to The Albert Hall (“we,” “our,” or “us”). By accessing and using our website (including but not limited to: thealberthall.co.uk, thealberthall.com, thealberthall.org.uk, llandrindod.uk), you agree to comply with these terms and conditions. If you do not agree, please refrain from using our website.

These terms govern your use of our website and outline your rights and responsibilities. They apply to all visitors, users, and others who access or use the website.

2. Use of Website

By using our website, you agree to:

Use it only for lawful purposes.
Not attempt to gain unauthorised access to our systems.
Not distribute malware, spam, or harmful content.
Not engage in fraudulent activities or misrepresentations.

We reserve the right to suspend or terminate access to users who violate these terms.

3. Intellectual Property Rights

Much of the content on this website – including text, images, logos, graphics, and software – is either owned by us, licensed to us, or used with permission. All such content is protected by copyright and intellectual property laws. Any third-party content remains the property of its respective owners.

You may not:

Copy, reproduce, distribute, or modify any content without prior written permission.
Use our trademarks or branding without authorisation.
Claim ownership of any materials found on our website.

4. Event Information Disclaimer

While we strive to provide accurate event details, schedules, performances, and other information, all event listings are subject to change without notice. We do not guarantee that any specific event or performer will proceed as advertised.

5. Ticketing and Booking Terms

We do not directly sell tickets through our website. Ticket sales and bookings for events at The Albert Hall are handled by third-party providers.
For ticketing policies, pricing, refunds, cancellations, and booking terms, please refer to our Box Office Terms and Conditions or contact the relevant ticketing service.

6. Venue Regulations

For the safety and enjoyment of all attendees, The Albert Hall enforces venue regulations, including but not limited to:

Age Restrictions: Certain events may have age limitations. Attendees must check ticketing details before purchasing.
Accessibility: We strive to provide an accessible venue for all visitors. For accessibility enquiries, please contact us.
Prohibited Items: Any items listed on our Safety & Security Page
Code of Conduct: Visitors must adhere to our code of conduct, ensuring respect for staff, performers, and fellow guests.

Failure to comply with venue regulations may result in refusal of entry or removal from the premises.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only and do not imply endorsement.

We are not responsible for the content, privacy policies, or practices of any third-party sites. Use of external links is at your own risk. If an external website collects data or engages in commercial activity, we recommend reviewing its terms and conditions separately.

8. Liability Disclaimer

To the fullest extent permitted by law, The Albert Hall disclaims all liability for:

Any loss, damage, or inconvenience resulting from the use of this website.
Errors, omissions, or inaccuracies in website content.
Third-party actions, including ticketing providers or external links.
Event cancellations, reschedules, or changes beyond our control.

The Albert Hall is not responsible for any personal injury, property damage, or other losses incurred at the venue, except where required by law.

9. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, store, and process your personal data in compliance with UK GDPR and relevant data protection laws.

10. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance user experience. These may include:

Essential Cookies: Required for website functionality.
Analytics Cookies: Help us understand user interactions.
Marketing Cookies: Used for personalised promotions.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact certain website features.

11. Modifications to Terms

We may update these terms from time to time. Continued use of our website after changes are posted constitutes acceptance of the revised terms. This page displays the current policy that is in effect.